Contact Us
We would love to hear from you! Whether you have a question about our plushies, need assistance with an order from our TikTok live stream, or just want to share your feedback, we’re here to help.
Customer Support
- Email: [support@toyfactory.art]
- Response Time: We aim to respond to all inquiries within 24 business hours.
Business Information
- Company Name: Xiao hu Cross-border E-commerce Co., Ltd.
- Address: Room 315, North Tower, Holiday Plaza, Zhongshan, Guangdong, 528400, China
- Note: This address is for business registration purposes. For returns, please contact our support team to receive the correct return warehouse address.